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Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.Rona Bartelstone Care Management and Home Healthcare provides care management and private home healthcare services to older adults and individuals dealing with illness and chronic disabilities.
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July 2006

In this Edition:
Transitions, Changes and Losses

Summer is a time of change. Many of the changes are the wonderful milestones that we look forward to in life. Graduations, marriages, long leisurely summer vacations…these are the joyous pictures of spring and summer. Even happy occasions have their challenges: our beautiful daughter is now someone's wife (how can that be?); our only son dares to move 2000 miles away to start his career! Change can be hard even when it is the very thing for which we have waited and carefully planned.

However, there are also changes and transitions that challenge us to cope with the very meaning of life. The loss of a parent or friend, the move to a residential care community, the loss of function caused by physical or mental health concerns can all lead to undiagnosed grief reactions and depression in older adults.

Depression is one of the least well diagnosed illnesses in the older population, that is often triggered by transitions, changes and losses. This is true for many reasons including:
  • Ageist attitudes (what do you expect at 86?)
  • More isolation (due to the loss of family and friends, and sometimes the ability to drive)
  • Loss of role and status in society and the family
  • Loss of function that may be caused by physical limitations
  • History of undiagnosed depression
So, how can we help our elders to cope with the buffeting they take in later life caused by both natural changes and society's lack of readiness to meet their needs? Families play a huge role in the health and wellbeing of our elders. Even long distance families can play a significant role in helping to mitigate the challenges of transitions and losses for our loved ones.

What do older adults need to help them through the grief process that accompanies all losses and changes? Here are some helpful hints that families can use to create a customized plan to combat the losses that accumulate in later life:

Create a sense of belonging.
  • Even when family is far away, staying connected is important. Attempts to share the daily lives of families (the good and the difficult) can keep the elder connected;
  • Share pictures of family events;
  • Ask the elder to share stories and history of similar events from the past;
  • Family heirlooms that are passed along should come with a story to create a sense of history and connection between the past and the future;
  • Help the elder to create an ethical will in which they describe the things in life that have been important to them and that they want future generations to understand;
  • Preserve family recipes or traditions with the help of the elder;
  • Work on a family tree with the elder's input; or
  • Create your own new traditions that will help the elder to feel connected and part of the current family and the future
Give them back some power in the family.
  • Listen to what they have to say about their lives and their personal history. You may have heard it before, but this time really listen to the lessons and not just the facts;
  • Ask them for their ideas and input, even when you are going to make your own decisions. Let them know that their wisdom is meaningful, even when you disagree;
  • Include them in decision making about their own lives. Even if someone no longer has the ability to make decisions on their own, there should be a process of discussing the future, so that changes feel more like a natural progression than a shock;
  • Include them in discussions with healthcare professionals. One of the things that doctors tend to do is to speak about the person as if they were not in the room. Write down your questions together before you go to the appointment. Write down the answers that you get, so you can discuss it later. Check with the elder to determine if they understand what the physician is saying and to see if they have other questions;
  • Don't make changes to their home environment without including them in decisions about changes. Home is our most intimate environment and changes without our permission are not only an invasion of privacy, but a challenge to our dignity and self determination;
  • Recommend ideas for safe and healthy living, but respect the limits and the risks that the elder may wish to take. Often times, elders can cope with greater risks than their family members can. We need to respect that in all adults.
Treat them like adults.
  • Give them the respect and the freedom to make choices about where and how they live. Again, even when there is some dementia and impaired decision making ability, there needs to be a process of "desensitizing" the elder to the impending changes.
  • Help them to make good choices about their lives, relationships and health care by involving them in discussions about options and consequences.
  • Give them the responsibility for the outcomes of their decisions;
  • Allow them the dignity of privacy and intimacy even when you don't respect their choices;
  • Encourage discussion of negative or difficult feelings, without needing to provide answers or a "fix" for their problems. Sometimes venting and creative expression can do more to help with coping than all of the "fixes" in the world;
  • Learn just to be there with them as a fellow traveler without imposing requirements or expectations for specific performance.
These are perhaps difficult ideas to implement. They take time. They take thought. They take a new way of thinking about and relating to our elders. However, the cost of buying into the ageist attitudes that allow our elders to flounder in their losses is even greater. Relating to elders often does take more time than we think it "should." So we need to change our mind set and prepare ourselves that each activity may take twice as long as it takes. If we approach relating to our elders with a more open and patient mind set, we are likely to find that it is a better time for everyone.

When you cannot do these things on your own, a healthcare professional, such as a care manager can help you to implement some of these ideas. By respecting the accumulated experience and wisdom of our elders, we place them in a role that helps them to play the role of true elders in teaching, inspiring and leading us. We can help them to bridge the past and the future and enrich our own lives, while enriching theirs.

Happy transitions, changes and a healthy, peaceful summer to all!

Surviving Losses

George was a 95 year old, single man when he was facing the loss of his two closest relatives and friends. He didn't think he could survive these overwhelming transitions, but with the help of his care manager he continues to thrive despite his grief.

In the past 2 1/2 years, George lost his brother-in-law and then his sister. They were a very close family that traveled, socialized and finally settled as a trio in Florida. Apart from his sister and brother-in-law, George who had never married had few friends.

The brother-in-law was the first to die and George became depressed because he and his sister, who had dementia and functional limitations, depended totally on him. The brother took care of his ailing wife, he cooked, shopped and paid all the bills for the three of them. The brother also had a great sense of humor, which helped everyone to cope with their stressful caregiving responsibilities. Although there was an aide to help with the physical care of his sister, George felt incapable of supervising her care and this increased his anxiety.

George's depression wouldn't allow him to eat and he couldn't stop crying. He was totally overwhelmed by his grief and anxiety. Even the aide couldn't get him to eat.

Fortunately they had an attorney, who was also their Trustee who contacted Rona Bartelstone Care Management & Home Healthcare for support in caring for George and his sister. During the initial home-visit it was determined that George needed counseling and an antidepressant. It was further recommended that his sister have 24 hour home care to assure her physical safety and wellbeing. This was started immediately, and quickly gave George a little relief because he did not feel so alone in his new caregiving responsibilities.

With weekly emotional support from Sandy Goldberg, the care manager, George began to eat better and his depression was helped by the medication. The care manager also provided support and guidance to the aide in caring for his sister, which further helped George to be reassured that she was getting the best possible care.

Unfortunately, the sister's dementia worsened and she was beginning to have some behavioral problems. As a result of this she fell and fractured her hip and shoulder. She was considered too frail for surgery and after six months in a rehabilitation facility, she also passed away.

With this second crisis, the care manager provided additional support to George to help him through this new acute phase of his grief. The care manager worked with the physician and a psychiatric nurse who was adjusting his antidepressant medication. An appetite enhancer was also added because he was again experiencing difficulty getting enough nutrition.

With the support of his medical healthcare team, the care manager and the aide, who continued to work with George, he was able to cope with the loss of his sister without becoming ill. He knew he was being well cared for and had a sense of stability with all of the care and emotional support that was being provided. This time, instead of becoming immobilized, George was able to participate in making the funeral arrangements for his sister and helped to discard the belongings of his sister and brother-in-law.

George still has home healthcare from his trusted aide. He is functioning better and more independently now, including taking responsibility for his own medical appointments. He continues to find the support of the care management relationship as a stabilizing influence in his life. He and Sandy Goldberg have a great rapport and this provides George with a feeling of having a surrogate family, which he desperately needs for his mental health.

George is a perfect example of the power of the care management relationship in times of loss and transition. This relationship has enabled him to remain as independent as possible, to reside in the community and to cope with his losses.

Transitioning from Illness to Health and to a New Home

In February, 2006, Linda Gaibel, LCSW, CMC, did a consultation for two sons who were concerned about their 92 year old father, Mr. Brown, who was recently hospitalized for congestive heart failure and a bladder infection. While he was in the hospital for a week, his 87 year old wife seemed to be showing signs of dementia by acting very confused. Through Rona Bartelstone Care Management & Home Healthcare, the son who was in Orlando, FL arranged for a full-time home health care aide to be with his mother and also requested a geriatric care manager to help with planning for the future and supervision of care for both parents. The other son and his wife also live in Florida, closer to the parents, but they were overwhelmed by the current crisis. The sons along with Mr. & Mrs. Brown were planning to move to a retirement community in North Carolina in May, and wanted the care manager to evaluate the parents to help determine if the couple would be able to manage the move and adjust to the new environment.

Linda Gaibel, the Care Manager, began seeing Mr. & Mrs. Brown on a weekly basis for evaluation and supportive counseling soon after Mr. Brown returned home from the hospital. Mr. Brown was frail and needed physical therapy to fully recover. Mr. Brown was very involved in his health care, he was mentally alert and was always reading about his various medical conditions, which included diabetes.

The home health aide provided by Rona Bartelstone Care Management and Home Healthcare was a good match for this couple and they were very grateful for her help. They also related well to the Care Manager and used the weekly meetings to talk about their anxieties concerning moving from their home in Florida where they had lived the past 20 years and making a move to the retirement home in N. Carolina. Their home is near the ocean in South Florida and had sustained hurricane damage during the storms of the previous summer. This, along with the fact that one son and his wife would be moving from Florida to a new home very near the retirement home in North Carolina was part of the motivation for their relocation.

In the first few meetings with the Care Manager, Mr. Brown did all the talking. It soon became apparent that Mrs. Brown had a serious hearing problem. With the help and guidance of the Care Manager her daughter-in-law took Mrs. Brown to an audiologist and after a period of adjustment to the hearing aides, she also became more verbal during the meetings with the Care Manager. Mrs. Brown had been wrongly diagnosed with dementia and it was the Care Manager who helped the family to realize that it was very a serious hearing impairment and not a cognitive decline that caused Mrs. Brown's initial confusion. Imagine the sense of relief that the entire family experienced, knowing that Mrs. Brown's situation had a relatively simple solution and was not the beginning of a long degenerative decline!

Both Mr. & Mrs. Brown were very committed to one another and expressed concern for each other in supportive ways. They were both hopeful about making a new beginning in North Carolina, and were able to air their anxieties in a helpful way with the Care Manager, so that it did not negatively impact their relationship or their expectations.

Mr. Brown developed some insight to realize that that he would sometimes become irritable with his wife when he was not feeling well. With this insight he was able to be more aware of his behavior and try to become more considerate toward his wife when he was feeling stressed. This insight also helped his wife to realize that this was not a personal attack and it enabled her to cope better when he wasn't feeling well.

The sons requested the Care Manager work with the admissions person at the retirement community in North Carolina to assess the level of care that the Brown's should move into at the new residence. It was mutually determined that the assisted living section would most closely meet their joint needs.

Mr. Brown recovered sufficiently to make the move with his wife and son in May, 2006. Both he and his wife were grateful to the Care Manager for her support during this transitional time. They were happy about making the move to North Carolina and looked forward to living in a new, social setting. The Care Manager was able to help them realize that they could draw on their strengths as social, outgoing people to facilitate their beneficial adjustment to the structured activities at the retirement home.

Since the Browns seemed to be quite limited when they were first met by Linda Gaibel the Care Manager, this relationship felt especially successful because they went from seemingly very frail back to health and to a new beginning in a wonderful new environment.

Staying Involved after Placement: Tips to Ease the Transition

Placing a loved one into a care facility is often a very difficult and traumatic experience for a caregiver. It can cause a sense of loss, sadness, emptiness or even a sense of failure. Far from being a failure, a placement is often the healthiest way for someone to continue caring for their loved one, while also assuring their own health.

Since we have been talking about transitions, here are some helpful tips for smoothing the initial move into a new facility. Going through a process of educating the elder and the facility will help everyone to make a better adjustment, when it is deemed time for this type of transition.
  1. Help the staff to know more about your loved one by providing them with a brief life history and some pictures, prior to the move. That way, staff can express an interest in the new resident as a whole person with a full life.
  2. Alert the staff to food preferences, allergies, and medication sensitivities and be sure this is put on the resident's permanent clinical record.
  3. If you know that there are times of the day or activities that are more difficult for your loved one, tell the staff about the lessons that you have learned for coping with these specific situations.
  4. Tell the caregivers about the routine, personality and history of your loved one. For example, if someone is meticulous about his/her appearance, ask the staff to take an extra second to put on the right shade of lipstick or to match the sweater to the rest of the outfit. A resident who was a truck driver was only happy when he had a fistful of car keys. Of course, he couldn't go anywhere, but this small detail made him feel whole.
  5. Provide the staff with the things you learned about what calms and comforts the resident. One resident had a teddy bear that was her symbol of comfort, and without it she cried incessantly. A former dancer was always comforted by show music.
  6. Create a ritual to say goodbye to the old home and to welcome to the new home. If religion is important hang a cross or a mezuzah or some other important spiritual symbol. Buy a housewarming gift. Hang pictures.
  7. Move during the week when there is more staff on duty to help with the details and to provide emotional support.
  8. Make a point of introducing the new resident to the staff, other residents and the environment. You may need to do this several times.
  9. Once the resident is settled, the family needs to be able to leave, so that the resident can begin to make the adjustment.
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